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Handling Subject Access
Requests Dealing effectively with Subject Access Requests ( SARs ) remains a management challenge for many organisations. Requests can come from customers, employees, complainants and others. The quantities of information typically held on individuals are increasing to vast proportions, sometimes as an unintended consequence of technological advances. In the UK, individuals' awareness of their information rights, as well as their expectations of access, has reached an unprecedented level. Responding to Subject Access Requests remains an all-too-frequent drain on staff time and budgets. This Training course will examine the principal stages of managing the process by reference to appropriate materials and using scenarios based on real cases. It will cover:
Participants in this 'Handling Subject Access Requests' Training course will acquire the knowledge necessary to effectively manage the Subject Access Request process in their organisation and to instigate a process for dealing with such requests.
Participants will work through the Information Commissioner's guidance and a number of practical scenarios with expert guidance from one of the UK's leading experts on managing Subject Access Requests. Participants will also be encouraged to discuss any requests that they have dealt with and to share ideas and knowledge with other participants. Course content: An examination of the practical and most cost-effective methods of dealing with Subject Access Requests including:
what types of information must be disclosed how and when to withhold information dealing with information relating to third parties the practical distinction between paper-based and electronic information what to do about information held by outsourcing companies, e.g. payroll providers and call centres freedom of information interface managing the complaints process Participants may already be dealing with requests and want to review their handling or may never have dealt with requests and want to develop processes. The course is designed to provide guidance to both.
There will be plenty of opportunity for questions at the training course.
Who should attend: Data Protection Officers, Information Officers, Privacy Officers, Compliance Officers, Information and Commercial lawyers ( in-house and private practice ), Office Managers, Human Resources Officers, Records Managers.
Cities & Dates
London
Wednesday, 15th September 2010 Venue: To be confirmed 14 days before the course date
Timing: Short Day 10.00am to 4pm ( lunch included )
CPD: This course is accredited by the Law Society with 5 hours CPD
Fee: £395 plus VAT ( £464.12 )
Discount:
15% discount for second delegate
To book your place
:: Complete the online application form :: Telephone the Training Booking Line: +44 (0)845-226 5723
About the trainer
Gain a recognised professional qualification in data protection! This 'Handling Subject Access Requests' training course is one of the Compulsory Courses in the 'Practitioner Certificate in Data Protection' programme - the new practical data protection qualification for those that work in the fields of data protection and privacy. Launched by PDP Training, the 'Practitioner Certificate in Data Protection' is designed in consultation with the Information Commissioner’s Office, and the Programme is accredited by The Law Society. :: Practitioner Certificate in Data Protection
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Updated: 19/08/10
Privacy & Data Protection journal Europe's leading and UK's best-selling data privacy journal is dedicated to informing subscribers about topical news items from the world of privacy, security and data protection. Privacy & Data Protection journal
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