Data Protection for Support Staff

In-House ONLY

Whilst it is common for organisations to train their key and management staff to a high standard, support and administration staff are often overlooked.  According to the Information Commissioner, all staff who use personal data in the workplace must have data protection training.

This session is designed to give your support staff a basic grounding in the fundamentals of data protection.  Having your staff attend this session will give you the peace of mind in knowing that your staff understand what they are permitted to do, and what they must not do, with the personal information of both your customers and other staff members.

Sending your office workers on this course will result in your organisation stepping into a higher level of data protection compliance, an essential requirement in the modern office environment.

Amongst other topics, your staff will learn:

• The importance of protecting personal data in the workplace

• What must, and must not, be done with personal information

• Key requirements for data security in the workplace

• How to identify data protection issues that must be referred to senior staff

• How to spot a subject access request and what to do about it

• How to protect passwords

• When information should not be sent by post or given over the phone

About the Trainer: Peter Carey is an expert on European Data Privacy Law, and Consultant with both PDP and London law firm, Charles Russell.

He advises on all aspects of data protection compliance, conducts data protection audits and provides training courses on data protection compliance.

Peter has gained a reputation for being a lively and motivating speaker. He regularly speaks at major data protection conferences and he is an acknowledged and accomplished professional speaker and trainer.

To see a list of organisations that Peter has trained, click here.

For information on pricing for this in-house training course, please send an email to James Black.

We also provide the following courses:

:: Data Sharing in the Public Sector
:: Data Security 
:: Training Staff in Data Protection
:: Records Management 1
:: Records Management 2
:: Data Protection in the Workplace
:: Handling Subject Access Requests ( SAR's )
:: Direct Marketing – Legal Risks and how to overcome them
:: Data Protection Compliance for Charities
:: Understanding the Environmental Information Regulations

:: Click to see our full list of data protection courses or freedom of information courses
 

9th Annual Data Protection Compliance Conference 14th & 15th October 2010, London, UK 5th Annual Data Protection Practical Compliance Conference 11th & 12th November 2010, Dublin, Ireland

Privacy & Data Protection journal

Europe's leading and best-selling data privacy journal is dedicated to informing subscribers about topical news items from the world of privacy, security and data protection.

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